This particular error has been experienced by users while connecting to Spiceworks and some users also experienced this while trying to connect to a particular website. In this article, we will discuss some of the reasons due to which it occurs and also provide some viable solutions to eradicate it. Make sure to follow the guide carefully and accurately.
What Causes the “Error code 20: The proxy failed to connect to the WebServer, due to TCP connection timeout.” Error?
After receiving numerous reports from multiple users, we decided to investigate the issue and devised a set of solutions to fix it completely. Also, we looked into the reasons due to which it is triggered and listed them as follows. Now that you have a basic understanding of the nature of the issue, we will move on towards the solutions. Make sure to implement these in the specific order in which they are provided and make sure to follow the exact solution relating to your issue and refrain from following the others.
Solution 1: Checking Server Status (SpiceWorks)
If the Spice Works network is somehow down, the proxy will not work. SpiceWorks has also acknowledged this issue and you can use a “is it Down?” service to determine whether the networks are operational. This will allow us to monitor the situation more closely and determine whether the issue is on our end or theirs. To check:
Solution 2: Checking Network Status (Incapsula)
If you are facing this issue with an origin and Incapsula server, it is possible that it is being caused due to the Incapsula services being down. Therefore, in this step, we will be navigating to the Incapsula Server Status and checking to see if they are operational. For that: Important Note: Some websites might also throw this error, either it is caused due to a faulty internet connection or due to an error at the website’s end. Check if other websites are working and verify it by opening the site in another browser. If it doesn’t open up, the issue lies on the websites’ end.
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