These people are usually the target of these attacks because they have never experienced these scams before. However, people are also being robbed of their mobile phones because of the fact that they are more expensive than the money that they carry in their pocket and they usually carry their phones in their hands, making it easier for thieves. Let’s find out about this issue regarding Windows 10 security.
“Windows Hello isn’t available on this device” Error on Windows 10
Windows Hello is a new features which made its debut in 2015 when Windows 10 was released. It enables the users to protect their Windows 10 devices using facial recognition, fingerprint scanning, etc. It’s a great way of protecting your device because no one but you has access to your computer and they can’t hack their way in using brutal force as they could with usual passwords.
However, users started experiencing the issue after the Creators update where they couldn’t access their Windows Hello service after the update. Normally, your device needs to possess the device such as a fingerprint scanner to activate this service and it’s normal to expect the Windows Hello isn’t available on this device” message on devices which doesn’t support this feature. Unfortunately, even devices which were running Windows Hello normally and which possess the required components started experiencing this issue. Find out how to fix this by following our simple guide.
Solution 1: Update Your PC To the Latest Version Available
First of all, you should check if your device is running the latest version of Windows 10 in order to start working on the issue. Usually the latest update released by Microsoft fixes these issues and it’s not difficult to get it working again after you install the latest Windows 10 build. The updating process is quite simple on Windows 10 as the updates are installed automatically by default. However, you can check for updates manually by following the steps below:
Alternatively, if your updating process is experiencing difficulties, Microsoft has enabled its users to download the updates manually from their Update Catalog site. Find out more below.
Solution 2: Run the Hardware and Devices Troubleshooter
Windows possesses several in-built troubleshooters which can fix some of the most common issues related to your hardware. This means that, if your fingerprint scanner or your webcam are experiencing some difficulties, this troubleshooter should be able to take care of them.
Solution 3: Update the Bio-Metric Finger Print Reader in Device Manager
Drivers are a cause for many issues and users need to realize just how important it is to keep them up to date. New versions of Windows may run into conflicts with outdated drivers which will cause errors such as this one related to Windows Hello to appear. This time, you should worry about the Bio-Metric driver if the problem is related to the fingerprint scanner or some other driver if you are using some other form of security. Note: If this doesn’t work for you, you can right-click on your Biometric device and select the Uninstall device option in order to remove the driver completely. After that, Google the name of the device and download the latest drivers from the manufacturer’s website. Some people have also suggested that rolling back the driver fixed their issue. This option is also located at the context menu which appears after you right-click on the device.
Solution 4: Roll-Back Your Driver
Some people have also suggested that rolling back the driver fixed their issue. This option is also located at the context menu which appears after you right-click on the device. This solution is helpful because of the fact that this problem appeared after a certain update in most cases and rolling back the driver switches to the driver which was used before the problem even started.
Solution 5: Check to See if Biometrics Are Enabled On Your Computer
Someone might have accidentally disabled biometrics on your computer or one of the programs you installed recently might have changed this without your permission. Either way, enable it by following the instructions below and check to see if Windows Hello is working again. Make sure you check this after you have tried all of the solutions above.
Solution 6: Reset the Fingerprint Device in BIOS Settings
Changing your BIOS settings is always a difficult step to casual users who are not so used to accessing this section simply because the interface is different from what they are used to. However, these settings are easy to change and you definitely won’t cause any damage as long as you don’t open any unknown settings and if you follow the instructions below carefully. Press __ to run Setup
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