This is error code: STOP: 0x0000006B (Parameter1, Parameter2, Parameter3, Parameter4) PROCESS1_INITIALIZATION_FAILED NOTE: The four parameters in the Stop error message may vary, depending on the configuration of the computer. This error occurs on client and server machines, and on smartphones, too. In 16 methods we will show you how to solve issues on client and server machines, and the last one method will show you how to solve issues on your Windows Phone smartphone.
So what is the best solution for this problem? We will show you all solutions through 17 methods.
Method 1: Delete Bootcat.cache file
As Microsoft said, the first solution is to delete Bootcat.cache file from a CodeIntegrity folder, so, we will start with deleting this file from CodeIntegrity . Bootcat.cache file is a file located at following location C:\Windows\Ssystem32\Codeintegrity. By default, Windows is installed on C: partition and default name is a Local Disk (C:). We will show you how to delete Bootcat.cache file on Windows 7 Enterprise x64. If you are using another operating system, from Windows 2000 to Windows 10, you can follow the same procedure to solve issues with BSOD 0x0000006B. You will need to boot your computer to proper Windows operating system. You can boot your computer using DVD or USB flash drive. You should burn Windows ISO file to DVD or USB Flash drive. If you do not know how to burn ISO file to your USB flash drive, please read instructions on this LINK.
Method 2: Copy Bootcat.cache file from another computer
If the first method did not solve your problem, you should try this method, which includes copying Bootcat.cache file from another operating system which is working without any problems. If you have a problem with Windows 7 x64, you need to copy Bootcat.cache file from the same Windows, but a different computer. For this method, you will need USB flash disk with minimal capacity because Bootcat.cache is approximately 5 MB. Also, you will need Windows 7 x64 installation disk, which can be burned to DVD or USB flash disk. We will show you how to copy Bootcat.cache on Windows 7 x64. The first step is copying Bootcat.cache file to USB flash drive, and second step is to paste copied Bootcat.cache file to CodeIntegrity folder.
Method 3: Copy ntdll.dll file from another computer
If the first two methods did not solve your problem, you will need to copy another file, named ntdll.dll, from one to another machine. If you have a problem with Windows 10 x64, you should copy ntdll.dll from the computer which uses the same operating system edition. Again, we will show you how to do it on Windows 7 x64. The procedure is simple as copying Bootcat.cache file. Regardless, we will show you the whole procedure. For this method, you will need USB flash disk with minimal capacity because ntdll.dll is approximately 1.6 MB. Also, you will need Windows 7 x64 installation disk, which can be burned to DVD or USB flash disk. We will show you how to copy ntdll.dll on Windows 7 x64. The first step is copying ntdll.dll file to USB flash drive, and second step is to paste copied ntdll.dll file to a System32 folder.
Method 4: Delete file COMPONENTS
If deleting and copying Bootcat.cache and ntdll.dll did not solve your problem, next method will include working with file named COMPONENTS. You need to delete file COMPONENTS through Command Prompt. We will show you how to do it on Windows 7 x64. You will need Windows 7 x64 installation disk, which can be burned to DVD or USB flash disk.
Method 5: Install Windows 7 SP1
If you are using Windows 7 without SP1, you will need to download SP1 for your Windows 7. If you are using Windows 7 x86, you will need to download and install Windows 7 SP1 x86, if you are using Windows 7 x64, you will need to download and install Windows 7 SP1 x64. Windows 7 SP1 is available on Microsoft Download Center.
Method 6: Uninstall Roxio GoBack
If you are using Roxio GoBack software, you will need to uninstall software and enjoy working on your computer, without boring BSOD error. So, what is Roxio? Roxio GoBack is disk utility developed by Norton which provides recording up to 8 GB of disk changes. If you are not using Roxio GoBack software, then you need to read another method. We will show you how to remove Roxio GoBack software from your computer. We are using Windows 7 x64 and Roxio GoBack Deluxe Edition.
Method 7: Repair a Windows Image using DISM
For this method, we will need to use a tool named DISM (Deployment Image Servicing and Management). The DISM is command line tool which allows you to mount Windows image file (install.wim) and do image servicing including installing, uninstalling, configuring and Windows update. DISM is a part of Windows ADK (Windows Assessment and Deployment Kit) which you can download on this LINK. The procedure of repairing Windows image is the same for operating systems Windows 7 to Windows 10.
Method 8: Exclude a folder from scans
The cause of the BSOD problem can be Antivirus, too. To alleviate the problems, you should exclude CodeIntegrity and catroot folders from antivirus scanning. We will show you how to exclude both folders on Windows Defender which is by default integrated into Windows 10. If you are using another antivirus, you should exclude CodeIntegrity and catroot from the scan. If you do not have experience with configuration of antiviruses, please read user manual of antivirus you are using. Terminology is the same, only user experience could be different.
Method 9: Remove malware
You should be careful when you are browsing the Internet. There are a lot of malware which will try to attack your computer, destroy your operating system, application or your data. BSOD occurs because malware infects your computer and make some damage. The first step you should do is scan your hard disk with Antivirus. If you are home users, you can download freeware antivirus including Avira, Avast, AVG, and others. In case you are using Windows 8 and Window 10, you can use Windows Defender, which is integrated into your operating system. After you remove all malware, you need to restart your Windows. If malware infected some files and your antivirus can not remove malware from file, files will be moved to quarantine or delete from your hard disk. If malware infects Bootcat.cache or ntdll.dll, you should remove that files and copy the same files from another computer. How you will do it? Please read first four methods. To be more secure, we are recommending you to update your operating system, applications and drivers.
Method 10: Restore your operating system from backup
A lot of users are ignoring doing a backup and restore. One of the most important steps in business, and in your home environment is to implement backup and restore strategies. There are few backup tasks you can do including creating a system image, turning on system restore and backup of your data. In the case of failure, you can revert your operating system to the previous state when everything worked without any problems. Few users solved problem with BSOD by doing system image restore.
Method 11: System restore
Sometimes after Windows update or some system changes, computer stops to work. The solution for this to revert your Windows to the previous state, before that update or system changes. One of the steps end users are ignoring is creating a system restore checkpoints. If you are not one of the users who ignored this, we are recommending you to restore your Windows to the previous state using System Restore. If you know when computer worked without problems, revert your Windows to that date. If System Restore is not enabled on your computer, then you need to read Method 9. We are recommending you to enable System Restore, by reading this LINK.
Method 12: Disconnect UPS devices
Microsoft said: “If you have an uninterruptible power supply (UPS) connected to your destination computer, disconnect the serial cable before installing the Service Pack. Setup automatically attempts to detect devices that are connected to serial ports, and UPS equipment can cause issues with the detection process. You can leave your computer connected to a UPS for power as long as the UPS itself is plugged in. However, you should make sure that you have enough power for the entire installation, which can take a long time.” Based on that we are recommending you to disconnect UPS device from your server machine or client machines, install SP1 (method 5) and eliminate BSOD issue. Few users solved issue on their server by using this method.
Method 13: Change CD or DVD
Sometimes, you can not install an operating system from CD or DVD, because you are using scratched CD or DVD. We are recommending you to burn another CD or DVD, or to burn operating system to USB flash drive. If this did not solve the problem, next step is to change cables and CD or DVD disk. If you are using ATA drive (old computers) you should buy ATA CD or DVD drive, and if you are using SATA drive, you should buy SATA CD or DVD drive. Please note that you can not install ATA CD or DVD drive to SATA port, and vice versa.
Method 14: CHKDSK /R
When your HDD is not working good because of file corruption or bad sectors, you should do a check disk. Check disk is a utility which will help you to find bad sectors, and fix them in case there are fixable. You will do it through Command prompt.
Method 15. Change HDD or SSD
When there is no problem with software, next step will be changing hardware components. HDDs are SSDs are storing our operating systems, drivers, application, and data. When software troubleshooting is not giving a good result, next step should be changing hardware components. You will need to change your HDD or SSD. Be careful when purchasing HDD. There are two different types of HDDs, ATA and SATA. You can not install SATA HDD to ATA port, and vice versa. Also, there are different SATA standards, including SATA I, SATA II, SATA III and SATA 3.1. Different standards provide different transfer rates. If you are using motherboard which supports only SATA I, you do not need to buy HDD SATA III, because HDD SATA III will work as SATA I HDD, because of port limitation. All SSDs are using SATA connectors. Some of HDD’s and SSD’s manufacturer are WD, Seagate, Samsung, Kingston, Adata, and others.
Method 16: Change RAM module
Sometimes because of faulty RAM, Windows’s or application’s instructions can not be stored in RAM address pool, and because of that, you will see BSOD on your monitor. Few users solved their problem by changing RAM module. How will you do it? If you are using more RAM modules, you should try to unplug one by one and test is there a problem with RAM module. Also, if you are planning to purchase another RAM module, you should check which generation of RAM memory is using your motherboard. As always, we are recommending you to check the technical documentation of your motherboard and based on that you can purchase proper RAM module for your computer or notebook. We will show you how to check which RAM module is using notebook HP 2000-2b09WM.
SOLUTION FOR SMARTPHONES
Method 1: Reset Windows Phone
If you are using Windows Phone, you can see PROCESS1 INITIALIZATION FAILED. It is not weird, because Windows Phone is using Windows 8, Windows 8.1 or Windows 10 operating system. You tried to update your Windows Phone, and update process stopped because of BSOD. What should you do?
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