Sad to say, the Lollipop update also brought issues not listed on its change log. These issues associated with the Lollipop update for the Samsung Galaxy S5 are varying. For some users of the handset, Lollipop is working out just fine. Others on the other hand are running into problems after updating their Samsung Galaxy S5 handsets to Lollipop. The most common issue encountered by Samsung Galaxy S5 users is overheating. It is a given that the handset will get hot if you say for example play a graphics-intensive game for several hours or you continuously use the handset in a hot environment. But if your Samsung Galaxy S5 seriously overheats without an obvious cause, below are some of the steps you can take to fix the issue
Method 1: Restart your Samsung Galaxy S5
Turn your phone off and leave it off for a couple of minutes then turn it back on. If this simple restart doesn’t work, turn your phone off again but this time, remove the battery. After a couple of minutes, pop the battery back in and check if this will work.
Method 2: Remove your SD card
SD cards are sometimes not compatible with some phones and this causes issues. Try removing the microSD card of your Samsung Galaxy S5 and see if your phone will continue to overheat. If removing the microSD card solves the problem, make a backup of the data on the card, then reformat the card before reinserting it into your Samsung Galaxy S5.
Method 3: Wipe cache partition
Turn your Samsung Galaxy S5 off. Power it back on by pressing and holding the Power, Home, and Volume up buttons all at the same time. Once the Samsung logo comes up, release the buttons. Once in the Recovery Menu, navigate to the “wipe cache partition” option using the Volume down button then press the Power button to select it. Once the process is completed, use the Volume buttons again to go to “reboot system now” and press Power to start the process.
Method 4: Boot into Safe Mode
To check if a third-party app is causing the issue, boot your Samsung Galaxy S5 into Safe Mode switching the phone off and pressing and holding the Power and Volume down buttons until the phone reboots. It should say “Safe Mode” in the lower left corner of your phone’s screen. If your Samsung Galaxy S5 is no longer overheating after booting into Safe Mode, you know the issue is being caused by a rogue third-party app. Try uninstalling the third-party apps on your phone one by one to identify which app is causing the overheating issue.
Method 5: Factory Reset your Samsung S5
If all else fails, do a factory reset of your Samsung Galaxy S5. Be sure to make a backup before doing so. To factory reset your phone, go to Applications > Settings > Privacy > Factory Data Reset. Tap “Reset phone” then tap “Erase everything”. Your Samsung Galaxy S5 will reset and will begin the initial start-up process.
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